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2020 console pre-orders

If you were lucky enough to get a spot in the pre-order queue for the new PS5 or Xbox Series X/S, here's everything you need to know about what's next.

You've placed your $50 deposit ... what's next?

Based on your place in the queue, we'll SMS you very soon with a link to pay the remaining balance for your new console. Due to demand, stock limitations some customers will get their console closer to Christmas. We'll let you know by SMS so keep an eye out.

Important things to note

  • We'll check it's you: You'll be asked to verify your mobile number to access your basket and pay for your console
  • Choosing your delivery option: To avoid waiting and paying for delivery we recommend choosing Click & Collect so you can collect your new console from your local JB store on release day. When checking out you'll see a Click & Collect tab under 'Delivery options' to simply enter your postcode and choose your closest pickup store.

    If you choose to get your console delivered please be aware that you will not get it on release day due to supplier embargoes and our delivery carriers experiencing higher than usual volumes. Excludes any free delivery offers.
  • Payment methods accepted: You'll be able to pay with Mastercard and Visa credit or debit cards or PayPal and Gift Cards (see below). 

A note on using JB Hi-Fi Gift Cards

Unfortunately, we are not able to process Gift Cards at the time of paying your console pre-order.

But once you’ve paid for your console pre-order from the link we sent you, we can redeem your Gift Cards and refund the difference back to your original payment method. Submit a console Gift Card redemption request