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JB Hi-Fi was established in 1974 by Mr. John Barbuto (JB), trading from a single store in East Keilor, Victoria. He had one simple philosophy: to deliver a specialist range of Hi-Fi and recorded music at Australia's lowest prices.
The business was sold in 1983 and by 1999 another nine stores were opened.
In July 2000 JB Hi-Fi was purchased by private equity bankers and senior management with the aim of taking the successful model nationally.
In October 2003, JB Hi-Fi was floated on the Australian Stock Exchange. Now, maintaining Barbuto's original philosophy, JB is one of Australasia's fastest growing and largest retailer of home entertainment.
In July 2004, JB bought the Queensland Clive Anthony chain of stores which sell consumer electronics, white goods, cooking appliances and air-conditioning. These locations have now been converted into JB Hi-Fi HOME stores, where you can find everything you love about JB plus more.
JB stores offer the world's leading brands of Computers, Tablets, TVs, Cameras, Hi-Fi, Speakers, Car Sound, Home Theatre, Portable Audio and stacks more.
JB Hi-Fi also offers the largest range of games, recorded music, DVD music + Blu-Ray and DVD movies and TV shows, all at cheap prices! Everything you are after is available in one of our stores or online.
JB Hi-Fi has it all - best brands, huge range, cheapest prices, convenient locations, but most importantly genuine personal service from our experienced specialist staff.
Helping Hands - JB Hi-Fi's Workplace Giving Program
Started in November 2008, Helping Hands allows employees to donate to 10 charity partners through regular payroll deductions. All donations are matched by JB Hi-Fi. JB recognises its' responsibility to give back to the community. We believe workplace giving is an efficient and effective way to do so. With JB Hi-Fi matching staff contributions dollar-for-dollar we effectively double the positive impact to our charities & community. We have over 6,000 members of the JB Hi-Fi team contributing to the program each week which is 76% of our staff nationally. We are a proud member of Workplace Giving Australia and are supporting their goal of #1Mdonors by 2020.
The Song Room
The Song Room is a national not-for-profit organisation that brightens the futures of Australia’s most disadvantaged children with tailored, high-quality music and arts programs, delivered in partnership with schools across the country.
The Fred Hollows Foundation
The Fred Hollows Foundation is a lean and independent, non-profit, secular organisation. The Foundation has worked in over 40 countries around the world and with Indigenous communities in remote parts of Australia, and continues to be inspired by Fred’s lifelong endeavour to end avoidable blindness and improve Indigenous health.
ReachOut.com was the world’s first online youth mental health service (switched on in 1998). They receive over 1.85 million visitors a year. Everything they do is youth-driven and evidence-based. ReachOut.com is available to young Australians 24/7, from anywhere you can get the internet.
Providing real support to children, young people and their families through cancer.
Oxfam Australia is part of a global movement of dedicated people working hard to fight poverty and injustice.
Médecins Sans Frontiéres
Médecins Sans Frontiéres (MSF) is the world's leading independent organisation for medical humanitarian aid.
Bush Heritage Australia
Protecting Australia's unique animals, plants and their habitats.
Animal Welfare League Australia
Caring for the nation's animals.
Kids Under Cover
Kids Under Cover is a not-for-profit organisation dedicated to preventing youth homelessness. We provide studio accommodation in family backyards and education scholarships.
McAuley Community Services for Women
McAuley Community Services for Women supports women and children who have faced family violence and homelessness to take control of their lives.
Why these charities?
JB staff members selected the charity partners to be included in the program. The final choices cover a broad range of areas of social concern. We originally began with 5 charities and have recently expanded to 10 to broaden the options for staff. The aim is to encourage staff to donate to smaller charities where the JB Hi-Fi staff and corporate donations would really make a big difference each month.
Change for change / What is Change for change?
"Change For Change" is our store "spare change" donation program. Donation boxes are installed in all Australian stores to encourage our customers to donate some of their spare change to help change the lives of many. All donations are divided evenly between our 10 charity partners.
Is JB Hi-Fi looking for more charities to support?
JB Hi-Fi is not currently expanding the number of charities we support. Whilst we undertake an annual review of our charity partners, we prefer to focus our support on a limited number of organisations in order to maximise the benefit to our current commitments. This assurance provides our charities with the confidence that JB's ongoing sustainable support will allow them to develop long-term projects and ensure we help deliver their long term vision & short term goals together.
How can you make a difference?
Members of the public can place spare change into the "Change for Change" boxes located at all Australian JB Hi-Fi stores.
JB Hi-Fi staff members can grab a form from HR and have your donation automatically deducted from your wages, it's easy. Plus there's the added bonus of having JB match your donation $1 for $1.
Recycling - REDcycle
JB Hi-Fi has partnered with REDcycle to help keep our plastic shopping bags out of landfill. You can help recycle your plastic bags by dropping them into your nearest REDcycle collection bin. There are heaps of convenient locations – find the closest one to you.
JB Hi-Fi is a signatory to the Australian Packaging Covenant. This is a voluntary program involving both Government and industry to ensure the environmental impact from packaging is reduced, measured and understood. Each signatory to the Australian Packaging Covenant is required to have an action plan which set out what the signatory proposes to do to contribute to the Australian Packaging Covenant’s objectives and goals. JB Hi-Fi’s Action Plan and Annual Report can be viewed here.
Recycling – Ecoactiv & Ponyup for Good
JB Hi-Fi has partnered with digital recycling platform, Ecoactiv and social enterprise, PonyUp for Good to provide customers with a convenient, at home e-waste collection service, which also delivers meals to people in need. For every recycling booking, 5 meals will be donated to SecondBite to feed people across Australia doing it tough.
You can recycle computers, televisions, phones, whitegoods, and a whole heap of other products, collected directly from your home and delivered to accredited recyclers for processing.
Get more info here or book a recycling pick up today.
JB Hi-Fi Bags – Proceeds to go to Helping Hands
From 10 February 2020 JB Hi-Fi is introducing a 15c charge for plastic bags plus a new multi-use bag for $1. JB Hi-Fi will not profit from these charges. Proceeds from all bags will go directly to the Helping Hands program.
JB Hi-Fi Group Pty Ltd
Attn: Customer Feedback Officer
PO Box 5190, South Melbourne
VIC 3205, Australia
Marketing, Promotional & Advertising Proposals
JB Hi-Fi receives a very high number of promotional and advertising proposals and we are unable to respond to all requests. We review most proposals within 10 working days of receipt but will only respond to proposals deemed to be of relevance to our marketing plan.
For all advertising and marketing related enquiries, please send an email to [email protected].
At present JB Hi-Fi is not seeking to participate in sponsorship arrangements of any kind with individuals, events, media productions or organisations.
Consumer Guarantees, Warranties, & Refunds
The Australian Consumer Law protects consumers by giving them certain guaranteed rights when they buy goods and services. For example, the Law requires that goods must be free of defects, and do what they are meant to do. Services must be carried out with care and skill. These rights, which the Law says automatically apply whenever goods or services are supplied to a consumer, are called ‘Consumer Guarantees’.
Under the Law, these Consumer Guarantees cannot be excluded. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of “acceptable quality” and the failure does not amount to a major failure.
Consumer Guarantees have no set time limit but generally last for an amount of time that is reasonable to expect given factors including the cost and quality of the product or any representations made.
If you believe that a product that you have purchased from a JB Hi-Fi store or website is faulty please see JB Hi-Fi’s “Refunds & Warranties, Understanding Your Rights” Brochure, which sets out the minimum remedies that JB Hi-Fi will provide to you if you buy a faulty product from JB Hi-Fi. Your rights under the Australian Consumer Law may extend beyond these time periods.
Many manufacturers have dedicated support centres designed specifically to deal with issues in relation to their products and may even provide in home support and advanced trouble shooting. In many circumstances the manufacturer may therefore be able to provide a quicker assessment of, and remedy for, any issue with your product, even if the manufacturer’s warranty has expired. You may therefore prefer to contact the manufacturer rather than JB Hi-Fi, although you are not obliged to do this and, if at any time you are not satisfied with the manufacturer’s remedy in relation to your legal rights, you can contact the store manager of your nearest JB Hi-Fi store for assistance. If have purchased goods from our website you can also contact us.
|Acer||Acer||1300 365 100||www.acer.com.au|
|Aerpro||TDJ||(03) 8587 8888||www.aerpro.com|
|AIWA||Sony||1300 137 669||www.sony.com.au|
|Akai||Prima Australia||1300 886 649||www.akai.com.au|
|Alto Pro||Pro Audio Group||(02) 9521 4844||www.proaudiogroup.com.au|
|American DJ||Pro Audio Group||(02) 9521 4844||www.proaudiogroup.com.au|
|Apple Store||Apple||133 622||store.apple.com/au|
|ASUS||Ingram Micro||1300 278 788||www.asus.com/au|
|Audioline||TDJ||(03) 8587 8898||www.audiolinepro.com|
|Belkin||Belkin||1800 235 546||www.belkin.com/au|
|Bissell||Bissell||1800 811 183||www.bissell.com.au|
|Blanco||Major Electrical Appliances||1300 739 033||www.blanco-australia.com|
|Bosch||BSH Home Appliances||1300 368 339||www.bosch-home.com.au|
|Breville||Breville||1300 139 798||www.breville.com.au|
|Cadence||Zylux Distribution||(03) 9482 2203||www.cadencecaraudio.com.au|
|Canon||Canon||13 13 83||www.canon.com.au|
|Canton||Canohm||1800 636 026||www.canohm.com.au|
|Compaq||Hewlett Packard||13 10 47||www8.hp.com|
|Coustic||Custom Car Sound||(03) 9469 5549||www.customcar.com.au|
|Creative||Creative Cooling||1300 780 378||www.creativecooling.com.au|
|Crest||Crest||1800 773 539||www.crest.com.au|
|Dell||Dell||1300 655 533||www.dell.com.au|
|DeLonghi||DeLonghi Australia||1800 126 659||www.delonghi.com.au|
|DGTEC||DGTEC||1300 886 649||www.dgtec.com.au|
|Dimplex||Glen Dimplex||1300 556 816||www.dimplex.com.au|
|Directed||Directed Electronics||(03) 8331 4800||www.directed.com.au|
|Dlink||Synnex||1300 766 868||www.dlink.com.au|
|Dyson||Dyson||1800 239 766||www.dyson.com.au|
|Electrolux||Electrolux Home Products||1300 363 640||www.electrolux.com.au|
|Epson||Ingram Micro||(02) 8899 3666||www.epson.com.au|
|Everdure||Shriro||1300 766 066||www.everdure.com|
|F-Zone||Pro Audio Group||(02) 9521 4844||www.proaudiogroup.com.au|
|Fisher & Paykel||Fisher Paykel customer support||1300 650 590||www.fisherpaykel.com/au|
|Fitbit||Fitbit||1800 875 234||www.fitbit.com/help/|
|Fujifilm||Fujifilm||1800 226 355|
|Garmin||Garmin||1800 235 822||www.garmin.com/au|
|George Foreman||Spectrum Brands||1800 427 842||www.salton.com.au/contactus|
|GoPro||GoPro||1300 137 021||www.gopro.com|
|Haier||Fisher Paykel (Haier)||1300 729 948||www.haier.com.au|
|Heller||GAF||1300 659 489||www.gafcontrol.com.au|
|Hewlett Packard||Hewlett Packard||13 10 47||www8.hp.com|
|Hisense||Hisense||1800 447 367||www.hisense.com.au|
|ILVE||Eurolinx||1300 694 583||www.ilve.com.au|
|Imation||Imation||1800 225 013||www.imation.com|
|iOmega||Ingram Micro||1800 208 534||www.lenovo-ap-en.custhelp.com|
|Ionmax||Andatech||1800 800 200||www.ionmax.com.au|
|Jensen||BD Imports||1300 536 736||www.jensenspeakers.com.au|
|JL Audio||Custom Car Sound||(03) 9469 5549||www.customcar.com.au|
|JVC||Hagemeyer||1300 366 635||www.jvc.net/au|
|Kaiser Baas||Lako Pacific||1800 657 601||www.kaiserbaas.com/home|
|Kambrook||Breville||1300 139 798||www.kambrook.com.au|
|Kelvinator||Electrolux Home Products||1300 363 640||www.kelvinator.com.au|
|Kenwood||Kenwood||1800 126 659||www.kenwoodworld.com/en-au|
|Kicker||Custom Car Sound||(03) 9469 5549||www.customcar.com.au|
|Lacie||Lacie||1300 052 243||www.lacie.com/au/index.htm|
|Lavazza||Valcorp||1300 307 171||www.lavazza.com.au/au|
|Lexar||Lexar||(02) 8923 4500||au.lexar.com/|
|LG||LG||1300 542 273||www.lg.com/au|
|Logitech||Ingram Micro||1800 025 544||www.logitech.com/en-au|
|M-Audio||Pro Audio Group||(02) 9521 4844||www.proaudiogroup.com.au|
|Maytag||Whirlpool (Maytag)||1300 858 575||www.maytag.com.au|
|MB Quart||Matrix Ice||www.mbquart.com|
|McAfee||Manaccom||1800 998 887||www.mcafee.com/au|
|Miele||Miele||1300 464 353||www.miele.com.au|
|Mitsubishi||Mitsubishi Electric||1300 651 808||www.mitsubishielectric.com.au|
|Morphy Richards||Asko||1300 002 756||www.morphyrichards.com.au|
|Navman||Brightpoint||1300 628 626||www.navman.com.au|
|Nikon||Nikon||1300 366 899||www.nikon.com.au|
|Okano||Quatius||1300 765 663||quatius.com.au|
|Olympus||Olympus||1300 659 678||www.olympus.com.au|
|Omega||Omega Appliances||1300 739 033||www.omegaappliances.com.au|
|Onkyo||Amber Technologies||(02) 9998 7600||www.onkyo.com.au|
|Orion||Directed Electronics||(03) 8331 4800||www.directed.com.au|
|Phillips (Irons)||Breville||1300 363 391||www.philips.com.au/e/garmentcare/home|
|Phillips (Kitchen)||Phillips Saeco||1300 363 391||www.philips.com.au/c|
|Pioneer||Pioneer||1800 988 268||www.pioneer.com.au|
|Playstation||Sony Australia||1300 365 911||au.playstation.com|
|Python||Directed Electronics||(03) 8331 4800||www.directed.com.au|
|Russell Hobbs||Spectrum Brands||1800 623 118||au.russellhobbs.com|
|Saeco||Phillips Saeco||1300 363 391||www.saeco.com.au|
|Samsung||Samsung||1300 362 603||www.samsung.com/au|
|Sandisk||VME||1800 262 504||www.sandisk.com.au|
|Seagate||Ingram Micro||1800 147 201||www.seagate.com/au/en|
|Sennheiser||Syntec||(02) 9910 6700||en-au.sennheiser.com|
|Sharp||Sharp||1300 135 022||www.sharp.net.au|
|Sherwood||Volition Group||(03) 9729 9300||www.sherwood-av.com.au|
|Siemens||BSH (Siemens)||137 222|
|Simpson||Electrolux Home Products||1300 363 640||www.simpson.com.au|
|SMEG||SMEG Australia||(02) 8667 4888||www.smeg.com.au|
|Soniq||Quatius||1300 765 663||www.quatius.com.au|
|SONOS||SONOS||(03) 9874 0800||www.sonos.com.au|
|Sony||Sony Australia||1300 13 7669||www.sony.com.au|
|Sony Mobile||Sony Australia||1300 650 050||www.sonymobile.com/au|
|Studio Acoustics||TDJ||(03) 8587 8898||tdj.com.au/Studioacoustics.html|
|Sunbeam||Sunbeam||1300 881 861||www.sunbeam.com.au|
|Teac||Teac||1800 656 700||www.teac.com.au|
|Tefal||Tefal||1300 307 824||www.tefal.com.au|
|Tiffany||GAF||1300 659 489||www.gafcontrol.com.au|
|Tom Tom||Ingram Micro||1300 135 604||www.tomtom.com|
|Toshiba||Toshiba||13 30 70||www.mytoshiba.com.au|
|Verbatim||Verbatim||(03) 9823 0999||www.verbatim.com.au|
|Viper||Directed Electronics||(03) 8331 4800||www.directed.com.au|
|Vogels||Canohm||(03) 9644 7888||www.vogels.com|
|WD||Synnex||1800 429 861||www.wdc.com/en|
|Westinghouse||Electrolux Home Products||13 13 49||www.westinghouse.com.au|
|Wharfdale||Audio Video Revoloution||(02) 9521 4844||www.avrevolution.com.au|
|Whirlpool||Whirlpool (Australia)||1300 363 344||www.whirlpool.com.au|
|Yamaha||Yamaha||1300 739 390||au.yamaha.com|
|Yonanas||Chillax||1300 966 262||www.yonanas.com.au|
|ZZYZX||Pro Audio Group||(02) 9521 4844||www.proaudiogroup.com.au|
Site Criteria for JB Hi-Fi Stores
Our company is interested in potential JB Hi-Fi sites of circa 1300 sm and in the case of JB Hi-Fi HOME we are interested in sites of up to 1800 sm. Typical JB Hi-Fi sites are in retail activated precincts such as shopping centres, homemaker centres, bulky goods centres and high profile stand alone locations.
Group Property Managet Contact Details:
0417 664 050