JB Hi-Fi was established in 1974 by Mr. John Barbuto (JB), trading from a single store in East Keilor, Victoria. He had one simple philosophy: to deliver a specialist range of Hi-Fi and recorded music at Australia's lowest prices.
The business was sold in 1983 and by 1999 another nine stores were opened.
In July 2000 JB Hi-Fi was purchased by private equity bankers and senior management with the aim of taking the successful model nationally.
In October 2003, JB Hi-Fi was floated on the Australian Stock Exchange. Now, maintaining Barbuto's original philosophy, JB is one of Australasia's fastest growing and largest retailer of home entertainment.
In July 2004, JB bought the Queensland Clive Anthony chain of stores which sell consumer electronics, white goods, cooking appliances and air-conditioning. These locations have now been converted into JB Hi-Fi HOME stores, where you can find everything you love about JB plus more.
JB stores offer the world's leading brands of Computers, Tablets, TVs, Cameras, Hi-Fi, Speakers, Car Sound, Home Theatre, Portable Audio and stacks more.
JB Hi-Fi also offers the largest range of games, recorded music, DVD music + Blu-Ray and DVD movies and TV shows, all at cheap prices! Everything you are after is available in one of our stores or online.
JB Hi-Fi has it all - best brands, huge range, cheapest prices, convenient locations, but most importantly genuine personal service from our experienced specialist staff.
Helping Hands - JB Hi-Fi's Workplace Giving Program
Started in November 2008, Helping Hands allows employees to donate to 10 charity partners through regular payroll deductions. All donations are matched by JB Hi-Fi.
JB recognises its' responsibility to give back to the community. We believe workplace giving is an efficient and effective way to do so.
With JB Hi-Fi matching staff contributions dollar-for-dollar we effectively double the positive impact to our charities & community.
We have over 6,000 members of the JB Hi-Fi team contributing to the program each week which is 76% of our staff nationally.
We are a proud member of Workplace Giving Australia and are supporting their goal of #1Mdonors by 2020.
The Song Room
The Song Room is a national not-for-profit organisation that brightens the futures of Australia’s most disadvantaged children with tailored, high-quality music and arts programs, delivered in partnership with schools across the country. www.songroom.org.au
The Fred Hollows Foundation
The Fred Hollows Foundation is a lean and independent, non-profit, secular organisation.
The Foundation has worked in over 40 countries around the world and with Indigenous communities in remote parts of Australia, and continues to be inspired by Fred’s lifelong endeavour to end avoidable blindness and improve Indigenous health. www.hollows.org
ReachOut.com was the world’s first online youth mental health service (switched on in 1998). They receive over 1.85 million visitors a year. Everything they do is youth-driven and evidence-based. ReachOut.com is available to young Australians 24/7, from anywhere you can get the internet. www.reachout.com
Providing real support to children, young people and their families through cancer. www.redkite.org.au
Oxfam Australia is part of a global movement of dedicated people working hard to fight poverty and injustice. www.oxfam.org.au
Médecins Sans Frontiéres
Médecins Sans Frontiéres (MSF) is the world's leading independent organisation for medical humanitarian aid. www.msf.org.au
Animal Welfare League Australia
Caring for the nation's animals. www.awla.com.au
Kids Under Cover
Kids Under Cover is a not-for-profit organisation dedicated to preventing youth homelessness. We provide studio accommodation in family backyards and education scholarships. www.kuc.org.au
McAuley Community Services for Women
McAuley Community Services for Women supports women and children who have faced family violence and homelessness to take control of their lives. www.mcauleycsw.org.au
Why these charities? JB staff members selected the charity partners to be included in the program. The final choices cover a broad range of areas of social concern. We originally began with 5 charities and have recently expanded to 10 to broaden the options for staff. The aim is to encourage staff to donate to smaller charities where the JB Hi-Fi staff and corporate donations would really make a big difference each month.
Change for change / What is Change for change? "Change For Change" is our store "spare change" donation program. Donation boxes are installed in all Australian stores to encourage our customers to donate some of their spare change to help change the lives of many. All donations are divided evenly between our 10 charity partners.
Is JB Hi-Fi looking for more charities to support? JB Hi-Fi is not currently expanding the number of charities we support. Whilst we undertake an annual review of our charity partners, we prefer to focus our support on a limited number of organisations in order to maximise the benefit to our current commitments. This assurance provides our charities with the confidence that JB's ongoing sustainable support will allow them to develop long-term projects and ensure we help deliver their long term vision & short term goals together.
How can you make a difference?
Members of the public can place spare change into the "Change for Change" boxes located at all Australian JB Hi-Fi stores.
JB Hi-Fi staff members
can grab a form from HR and have your donation automatically deducted from your wages, it's easy. Plus there's the added bonus of having JB match your donation $1 for $1.
Recycling - REDcycle
JB Hi-Fi has partnered with REDcycle to help keep our plastic shopping bags out of landfill. You can help recycle your plastic bags by dropping them into your nearest REDcycle collection bin. There are heaps of convenient locations – find the closest one to you.
JB Hi-Fi is a signatory to the Australian Packaging Covenant. This is a voluntary program involving both Government and industry to ensure the environmental impact from packaging is reduced, measured and understood. Each signatory to the Australian Packaging Covenant is required to have an action plan which set out what the signatory proposes to do to contribute to the Australian Packaging Covenant’s objectives and goals. JB Hi-Fi’s Action Plan and Annual Report can be viewed here.
JB Hi-Fi Bags – Proceeds to go to Helping Hands From 10 February 2020 JB Hi-Fi is introducing a 15c charge for plastic bags plus a new multi-use bag for $1. JB Hi-Fi will not profit from these charges. 15c from all bags will go directly to the Helping Hands program, split evenly between each of our 10 charity partners listed above.
Marketing, Promotional & Advertising Proposals
JB Hi-Fi receives a very high number of promotional and advertising proposals and we are unable to respond to all requests. We review most proposals within 10 working days of receipt but will only respond to proposals deemed to be of relevance to our marketing plan.
For all advertising and marketing related enquiries, please send an email to email@example.com.
At present JB Hi-Fi is not seeking to participate in sponsorship arrangements of any kind with individuals, events, media productions or organisations.
Consumer Guarantees, Warranties, & Refunds
The Australian Consumer Law protects consumers by giving them certain guaranteed rights when they buy goods and services. For example, the Law requires that goods must be free of defects, and do what they are meant to do. Services must be carried out with care and skill. These rights, which the Law says automatically apply whenever goods or services are supplied to a consumer, are called ‘Consumer Guarantees’.
Under the Law, these Consumer Guarantees cannot be excluded. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of “acceptable quality” and the failure does not amount to a major failure.
Consumer Guarantees have no set time limit but generally last for an amount of time that is reasonable to expect given factors including the cost and quality of the product or any representations made.
If you believe that a product that you have purchased from a JB Hi-Fi store or website is faulty please see JB Hi-Fi’s “Refunds & Warranties, Understanding Your Rights” Brochure, which sets out the minimum remedies that JB Hi-Fi will provide to you if you buy a faulty product from JB Hi-Fi. Your rights under the Australian Consumer Law may extend beyond these time periods.
Many manufacturers have dedicated support centres designed specifically to deal with issues in relation to their products and may even provide in home support and advanced trouble shooting. In many circumstances the manufacturer may therefore be able to provide a quicker assessment of, and remedy for, any issue with your product, even if the manufacturer’s warranty has expired. You may therefore prefer to contact the manufacturer rather than JB Hi-Fi, although you are not obliged to do this and, if at any time you are not satisfied with the manufacturer’s remedy in relation to your legal rights, you can contact the store manager of your nearest JB Hi-Fi store for assistance. If have purchased goods from our website you can also contact us via our contact page.
Site Criteria for JB Hi-Fi Stores
Our company is interested in potential JB Hi-Fi sites of circa 1300 sm and in the case of JB Hi-Fi HOME we are interested in sites of up to 1800 sm. Typical JB Hi-Fi sites are in retail activated precincts such as shopping centres, homemaker centres, bulky goods centres and high profile stand alone locations.
Group Property Managet Contact Details:
Bruce Sinclair 0417 664 050