Can I pre-order online for Click & Collect pick up in store?
For selected pre-order products you can place an online pre-order and collect it at your preferred store from the morning of release.
You will receive both an SMS and email notification to confirm that your pre-order is in store and available to collect on release day.
It is worth noting that not all pre-order items are available for Click & Collect and any pre-order bonus offers may only apply to online delivery pre-orders.
JB Hi-Fi values your feedback. Our Customer Service Team answer online enquiries between 9am and 9pm AEST Monday to Friday and 10am to 6pm Saturday and Sunday. We always try to respond to enquiries within 48 hours during these times.
Mail for JB Hi-Fi can also be sent to PO BOX 5190 South Melbourne VIC 3205.