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COVID Update for Western Australia

As of February 2, 2021 all JB Hi-Fi stores in Western Australia will be temporarily closed, in line with government restrictions.

Below you’ll find some information on how you can continue to access service, advice and products online and by phone.

Ways to shop

Shop online

You can continue to shop online at www.jbhifi.com.au

Shop by phone

You can chat with one of our team to get a JB deal on 13 52 44 who can help you out with a purchase over the phone. Our team are available 7 days a week from 8am to 7pm.

Click & Collect information

In line with government restrictions, our Click & Collect service is now on hold until our stores re-open.

Customers with pre-existing Click & Collect orders will be contacted by our customer service team. We will hold onto your order until the store of your choosing is open again.

Delivery information

Please note that in line with government restrictions, we are unable to deliver during the lockdown period. All orders will be available for delivery when we’re back on deck. We anticipate our delivery process being able to recommence on Saturday February 6, pending government announcements.

Customers who already have an order confirmation for delivery will be contacted by our customer service team regarding changed delivery timeframes.

Urgent enquiries

For any urgent customer queries please contact us here.

We thank you for your continued support in these challenging times.