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  • Apple Products
  • Android Phones
  • Computers & Tablets
  • Wearables
  • Headphones
  • Portable Gaming

Get more out of your device with

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JB Hi-Fi Extras provides you with a range of benefits, services and support which are aimed at helping you get more out of your new device.

extras for apple products

JB Hi-Fi Extras provides you with a range of benefits, services and support which are aimed at helping you get more out of your new Apple products.

Apple products

Features and Benefits#

Coverage Period for Fixed Term Plans

Coverage Period for Monthly Subscription Plans

Technical Support#
Get help setting up a new device, data transfer and troubleshooting common issues.

Swap Anytime***
Replace your device for any reason with an equivalent refurbished device.

Front screen replacement^
Have the Front Screen replaced for any reason on selected devices.

Back Glass replacement^^
Have the Back Glass replaced for any reason on selected devices.

AppleCare services Included†
For Apple devices only. Contact Apple for tech support. You may be eligible to have screen and device replacements fulfilled directly from Apple stores.

iPhones 24 months Monthly

excluding all iPhone SE 2022 and all iPhone models released prior to the iPhone 12

iPad 24 months Monthly

excluding specified iPad models

MacBook, iMac, Mac Mini, Mac Studio 36 months N/A

excluding Mac Mini and Mac Studio

Apple Watch 24 months N/A
Apple and Beats Headphones and Earphones 24 months N/A
Untitled Document
 

Coverage Period for Fixed Term Plans

Coverage Period for Monthly Subscription Plans

Technical Support#
Get help setting up a new device, data transfer and troubleshooting common issues.

Swap anytime***
Replace your device for any reason with an equivalent refurbished device.

Front Screen screen replacement^
Have the Front Screen replaced for any reason on selected devices.

Back Glass replacement^^
Have the Back Screen replaced for any reason on selected devices.

AppleCare services Included†
For Apple devices only. Contact Apple for tech support. You may be eligible to have screen and device replacements fulfilled directly from Apple stores.

iPhones 24 months Monthly

excluding iPhone SE
2022 and all iPhone
models released prior
to the iPhone 12

iPads 24 months Monthly

excluding Specified
iPad models

MacBook, iMac,
Mac Mini,
Mac Studio
36 months N/A

excluding Mac Mini
and Mac Studio

Apple Watch 24 months N/A
Apple and Beats
Headphones and
Earphones
24 months N/A

# Refer to Clause 7 in the PDS found at the bottom of the page for further details.
*** Refer to Clause 6 and Clause 8 in the PDS found at the bottom of the page for further details. This feature gives you the right to swap your Device at any time, for any reason (subject to payment of the applicable service fee) by sending it to SquareTrade and receiving an equivalent Refurbished Replacement Device.
^ Service fees apply. Refer to Clause 6 and Clause 9 in the PDS found at the bottom of the page for further details. Depending on the model and condition of your Device, the front screen or back glass of your Device may not be able to be replaced, an equivalent Refurbished Replacement Device will be provided to fulfil your Front Screen or Back Glass Replacement service request and a higher service fee will apply. See clause 9.2 and clause 9.5 in the PDS found at the bottom of the page for further details.
^^ Service fees apply. Refer to Clause 6 and Clause 9 in the PDS found at the bottom of the page for further details. Back glass replacement not available for iPhone SE.2022 and iPhone models released prior to the iPhone 12
†Front glass replacement not available for the Specified iPad Models, being iPad (A4, Dual Core A5, Dual Core A5X, Dual Core A6X, A9, A10 Fusion, A12 Bionic, A13 Bionic, and A14 Bionic), iPad Mini (A5, A7, A8, A12 Bionic, A15 Bionic), iPad Air (A7, A8X, A12 Bionic, A14 Bionic, M1) and iPad Pro (A9X, A10X Fusion, A12X Bionic, A12Z Bionic, M1, M2).You may be eligible to attend Apple Stores and Apple Authorised Service Providers to receive a front or back glass replacement and have swap anytime service requests fulfilled. This feature also allows you to contact Apple for 24/7 priority access to Apple experts via chat or phone.

plan Pricing*

Price24 Month PlanMonthly Subscription
Devices under $1000$199*$9.99* per month
Devices $1000 - $1999.99
$299*$14.99* per month
Devices $2000 and over$349*$17.99* per month
iPhone
Price24 Month PlanMonthly Subscription
Devices under $1000$199*$9.99* per month
Devices $1000 - $1999.99
$299*$14.99* per month
Devices $2000 and over$349*$17.99* per month
iPad
Price24 Month PlanMonthly Subscription
Devices under $1000$139*$6.99* per month
Devices $1000 - $1999.99
$239*$10.99* per month
Devices $2000 and over$269*$13.99* per month
MacBook
Price36 Month Plan
Devices under $2000$389*
Devices $2000 - $2999.99
$489*
Devices $3000 and over$589*
iMac, Mac Mini, Mac Studio
Price36 Month Plan
Devices under $2000$189*
Devices $2000 - $2999.99
$289*
Devices $3000 and over$489*
Apple Watch
Price24 Month Plan
Devices under $500$129*
Devices $500 - $999
$159*
Devices $1000 and over$189*
Apple and Beats Headphones and Earphones
Price24 Month Plan
Devices under $500$79*
Devices $500 - $999.99
$129*
Devices $1000 and over$129*

*The Membership Fee could be different if you purchased your JB Hi-Fi Extras plan during a promotional period inwhich case your Membership Fee will be at the promotional price as described in the promotional materials.

service fees

iPhones

iPad

MacBook, iMac, Mac Mini, Mac Studio

Apple Watch

Apple and Beats Headphones and Earphones


Swap Anytime <
$149 $149 included for all iPad models other than Specified iPad Models; or $65 for Specified iPad Models $429 $99 for Apple Watches except for the Ultra and Hermes editions; or $119 for Apple Watch Ultra and Hermes editions $45

Front Screen Replacement
$45 $45 (excludes Specified iPad Models) $149 included for MacBook and iMac only N/A N/A

Back Screen Replacement^^
$45 excluding iPhone SE 2022 and iPhone models released prior to the iPhone 12 N/A N/A N/A N/A

Swap Anytime<

Front Screen Replacement

Back Glass Replacement

iPhone $149 $45 $45
excluding iPhone SE 2022 and iPhone models released prior to the iPhone 12
iPad $149
included for all iPad models other than Specified iPad Models; or $65 for Specified iPad Models
$45
(excludes Specified iPad Models)
N/A
MacBook, iMac,
Mac Mini,
Mac Studio
$429 $149
included for MacBook and iMac only
N/A
Apple Watch $99
for Apple Watches except for the Ultra and Hermes editions; or $119 for Apple Watch Ultra and Hermes editions
N/A N/A
Apple and Beats
Headphones and
Earphones
$45 N/A N/A

< Additional charges may apply if you do not return your Device to SquareTrade as required under clause 8 in the PDS found at the bottom of the page or if your Device is disabled, locked or IMEI blocked or does not have all genuine parts as required under clause 8.2 in the PDS found at the bottom of the page.

Things to know

  • *The summary of features above is subject to the full Terms & Conditions of JB Hi-Fi Extras as outlined in the Product Disclosure Statement and our Financial Services Guide.
  • Who is JB Hi-Fi Extras suitable for? Please view the JB Hi-Fi Extras Target Market Determination.
  • ^Additional fees apply for each service request. Some service requests are not available for all types of devices. Refer to the Product Disclosure Statement for full details.
  • ^^Back Glass Replacement excludes iPhone models released prior to the iPhone 12.
  • JB Hi-Fi Extras is issued by SquareTrade Australia Pty Ltd ABN 52 631 111 861, AFSL 525628 (SquareTrade). JB Hi-Fi Group Pty Ltd (JB Hi-Fi) has been appointed as an authorised representative of SquareTrade to deal in JB Hi-Fi Extras plans, by arranging for SquareTrade to issue, apply for, acquire, vary or dispose of the product.

Purchased between 27 August 2024 and 1 September 2025?

You will have purchased our previous JB Hi-Fi Extras product. For more about your plan including products features:

Purchased before 27 August 2024?

You will have purchased our previous product, JB Hi-Fi Mobile Extras. For more about your plan including products features:

FAQs

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