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JB Hi-Fi Extras provides you with a range of benefits, services and support which are aimed at helping you get more out of your new device.

JB Hi-Fi Extras provides you with a range of benefits, services and support which are aimed at helping you get more out of your new Apple products.
|
Coverage Period for Fixed Term Plans |
Coverage Period for Monthly Subscription Plans |
Technical Support# |
Swap
Anytime*** |
Front screen
replacement^ |
Back Glass
replacement^^ |
AppleCare services
Included† |
|
|---|---|---|---|---|---|---|---|
| iPhones | 24 months | Monthly | ✔ | ✔ | ✔ | ✔ excluding all iPhone SE 2022 and all iPhone models released prior to the iPhone 12 |
✔ |
| iPad | 24 months | Monthly | ✔ | ✔ | ✔ excluding specified iPad models |
✖ | ✔ |
| MacBook, iMac, Mac Mini, Mac Studio | 36 months | N/A | ✔ | ✔ | ✔ excluding Mac Mini and Mac Studio |
✖ | ✔ |
| Apple Watch | 24 months | N/A | ✔ | ✔ | ✖ | ✖ | ✔ |
| Apple and Beats Headphones and Earphones | 24 months | N/A | ✔ | ✔ | ✖ | ✖ | ✔ |
|
Coverage Period for Fixed Term Plans |
Coverage Period for Monthly Subscription Plans |
Technical
Support# |
Swap
anytime*** |
Front Screen screen
replacement^ |
Back Glass
replacement^^ |
AppleCare services
Included† |
|
|---|---|---|---|---|---|---|---|
| iPhones | 24 months | Monthly | ✔ | ✔ | ✔ | ✔ excluding iPhone
SE |
✔ |
| iPads | 24 months | Monthly | ✔ | ✔ | ✔ excluding Specified |
✖ | ✔ |
| MacBook, iMac, Mac Mini, Mac Studio |
36 months | N/A | ✔ | ✔ | ✔ excluding Mac Mini |
✖ | ✔ |
| Apple Watch | 24 months | N/A | ✔ | ✔ | ✖ | ✖ | ✔ |
| Apple and Beats Headphones and Earphones |
24 months | N/A | ✔ | ✔ | ✖ | ✖ | ✔ |
# Refer to Clause 7 in the PDS found at the bottom of the page for further details.
*** Refer to Clause 6 and Clause 8 in the PDS found at the bottom of the page for further details. This feature gives you the right to swap your Device at any time, for any reason (subject to payment of the applicable service fee) by sending it to SquareTrade and receiving an equivalent Refurbished Replacement Device.
^ Service fees apply. Refer to Clause 6 and Clause 9 in the PDS found at the bottom of the page for further details. Depending on the model and condition of your Device, the front screen or back glass of your Device may not be able to be replaced, an equivalent Refurbished Replacement Device will be provided to fulfil your Front Screen or Back Glass Replacement service request and a higher service fee will apply. See clause 9.2 and clause 9.5 in the PDS found at the bottom of the page for further details.
^^ Service fees apply. Refer to Clause 6 and Clause 9 in the PDS found at the bottom of the page for further details. Back glass replacement not available for iPhone SE.2022 and iPhone models released prior to the iPhone 12
†Front glass replacement not available for the Specified iPad Models, being iPad (A4, Dual Core A5, Dual Core A5X,
Dual Core A6X, A9, A10 Fusion, A12 Bionic, A13 Bionic, and A14 Bionic), iPad Mini (A5, A7, A8, A12 Bionic, A15
Bionic), iPad Air (A7, A8X, A12 Bionic, A14 Bionic, M1) and iPad Pro (A9X, A10X Fusion, A12X Bionic, A12Z Bionic,
M1, M2).You may be eligible to attend Apple Stores and Apple Authorised Service Providers to receive a front or back glass
replacement and have swap anytime service requests fulfilled. This feature also allows you to contact Apple for
24/7 priority access to Apple experts via chat or phone.
| Price | 24 Month Plan | Monthly Subscription |
|---|---|---|
| Devices under $1000 | $199* | $9.99* per month |
| Devices $1000 - $1999.99 | $299* | $14.99* per month |
| Devices $2000 and over | $349* | $17.99* per month |
*The Membership Fee could be different if you purchased your JB Hi-Fi Extras plan during a promotional period inwhich case your Membership Fee will be at the promotional price as described in the promotional materials.
|
iPhones |
iPad |
MacBook, iMac, Mac Mini, Mac Studio |
Apple Watch |
Apple and Beats Headphones and Earphones |
|
|---|---|---|---|---|---|
|
Swap Anytime < |
$149 | $149 included for all iPad models other than Specified iPad Models; or $65 for Specified iPad Models | $429 | $99 for Apple Watches except for the Ultra and Hermes editions; or $119 for Apple Watch Ultra and Hermes editions | $45 |
|
Front Screen Replacement |
$45 | $45 (excludes Specified iPad Models) | $149 included for MacBook and iMac only | N/A | N/A |
|
Back Screen Replacement^^ |
$45 excluding iPhone SE 2022 and iPhone models released prior to the iPhone 12 | N/A | N/A | N/A | N/A |
|
Swap Anytime< |
Front Screen Replacement |
Back Glass Replacement |
|
|---|---|---|---|
| iPhone | $149 | $45 | $45 excluding iPhone SE 2022 and iPhone models released prior to the iPhone 12 |
| iPad | $149 included for all iPad models other than Specified iPad Models; or $65 for Specified iPad Models |
$45 (excludes Specified iPad Models) |
N/A |
| MacBook, iMac, Mac Mini, Mac Studio |
$429 | $149 included for MacBook and iMac only |
N/A |
| Apple Watch | $99 for Apple Watches except for the Ultra and Hermes editions; or $119 for Apple Watch Ultra and Hermes editions |
N/A | N/A |
| Apple and Beats Headphones and Earphones |
$45 | N/A | N/A |
< Additional charges may apply if you do not return your Device to SquareTrade as required under clause 8 in the PDS found at the bottom of the page or if your Device is disabled, locked or IMEI blocked or does not have all genuine parts as required under clause 8.2 in the PDS found at the bottom of the page.
You will have purchased our previous JB Hi-Fi Extras product. For more about your plan including products features:
You will have purchased our previous product, JB Hi-Fi Mobile Extras. For more about your plan including products features: