Warning Your browser version is unsupported. Please update for best experience.


How do I check my Gift Card balance?

You will need your card number and PIN to check your gift card balance online.

You can check your remaining balance online at any time.  

JB Hi-Fi values your feedback. Our Customer Service Team answer online enquiries between 9am and 9pm AEST Monday to Friday and 10am to 6pm Saturday and Sunday. We always try to respond to enquiries within 48 hours during these times. 

For information about delivery timeframes or other frequently asked questions please check out our Help & Support page. 

Mail for JB Hi-Fi can also be sent to PO BOX 5190 South Melbourne VIC 3205.