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How long does International Delivery take?

For international orders, please allow at least 2-4 weeks for air mail delivery (on rare occasions, international delivery can take up to 12 weeks).

International customers will be responsible for any import duties, taxes or any other import related costs. 

For orders delivered with Australia, no import duties will apply.

JB Hi-Fi values your feedback. Our Customer Service Team answer online enquiries between 9am and 9pm AEST Monday to Friday and 10am to 6pm Saturday and Sunday. We always try to respond to enquiries within 48 hours during these times. 

For information about delivery timeframes or other frequently asked questions please check out our Help & Support page. 

Mail for JB Hi-Fi can also be sent to PO BOX 5190 South Melbourne VIC 3205.