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If I go to a store, will the staff be able to look up my digital receipts?

No, store staff can't access your digital receipts.

Digital receipts are only accessible by you. 

It's a good idea to save your digital receipt to a JB Hi-Fi online account so you can retrieve them later when you need them.

JB Hi-Fi values your feedback. Our Customer Service Team answer online enquiries between 9am and 9pm AEST Monday to Friday and 10am to 6pm Saturday and Sunday. We always try to respond to enquiries within 48 hours during these times. 

For information about delivery timeframes or other frequently asked questions please check out our Help & Support page. 

Mail for JB Hi-Fi can also be sent to PO BOX 5190 South Melbourne VIC 3205.