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With our online trade-in calculator you only need to answer a few questions about your current device to get a quick obligation free quote.
If you accept the quote, you’ll get your JB Hi-Fi Trade-In Credit via email immediately. No need to wait until you’ve sent your old device back.
You can use your trade-in credit to upgrade to a new device faster - in store or online.
Return your old device within 7 days. The return process is simple and free.
To help get your trade in credit as quickly as possible, there are a few things you’ll need to have handy.
We’ll need to know the make and model of your device, and for phones we'll also need the 15-digit unique number that identifies your phone. See the instructions on how to find this here. For gaming consoles, the serial number will need to be entered - this can be found at the back or the bottom of your console.
Your credit card acts as security for the upfront trade-in credit we will send you immediately. As part of the Trade-In transaction, you will be required to provide your payment card so that we can process a trade-in security pre-authorisation for the value of the JB Hi-Fi Trade-In eGift Card issued to you.
For privacy and security reasons we will use your Photo ID and selfie to verify your identity.
Simply follow these 4 Steps:
* Bonus Top-Up voucher can only be applied to the eligible devices listed in the promotional offer. Devices not listed in this offer will not be eligible to receive the Bonus Top-Up value. Minimum trade in value of $1.