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JB Hi-Fi Mobile Extras provides you with a range of benefits, services and support which are aimed at helping you get more out of your new device.

  For phones* For iPads*
  12 month plan 24 month plan Monthly subscription 12 month plan 24 month plan Monthly subscription

  Devices under $1000

$99 $179 $12.99
per month
Not available $129 $12.99
per month

  Devices $1000 & above

Not available $249 $12.99
per month
Not available $219 $12.99
per month

  Swap your phone anytime

Swap your phone for any reason and receive an equivalent refurbished replacement, subject to payment of a $149 service fee^. Swap your iPad for any reason and receive an equivalent refurbished replacement, subject to payment of a $65 service fee†

  Fixed price screen replacement

Have the Front Screen or Back Glass of your phone replaced for any reason, subject to payment of a $45 service fee^#.

N/A

  24/7 tech support

Setting up a new phone, transferring data or general troubleshooting is easier with 24/7 technical support. Setting up your new iPad, transferring data or general troubleshooting is easier with 24/7 technical support.

  Mobile data security

Access to Trend Micro Mobile Security software at no additional cost to provide protection against malware, spyware and banking fraud. Access to Trend Micro Mobile Security software at no additional cost to provide protection against malware, spyware and banking fraud.

  Applecare services

iPhone owners can have front screen or back glass replacement service requests and certain swap your phone service requests fulfilled directly from an Apple store, along with 24/7 priority access to Apple experts via chat or phone. iPad owners can have certain swap your iPad anytime service requests fulfilled directly from an Apple store, along with 24/7 priority access to Apple experts via chat or phone.

* The summary of features above is subject to the full Terms & Conditions of JB Hi-Fi Mobile Extras as outlined in the Product Disclosure Statement. ^Up to a maximum of 2 services requests between Swap Anytime and Screen Replacement features in each 12 month period (whilst your Mobile Extras Plan remains current), subject to the payment of applicable service fees. #Front screen or back glass replacement may not be possible in some circumstances, where this is the case customers will be offered the option to receive a refurbished replacement phone (and a higher service fee will apply). † Up to a maximum of 2 Swap Anytime service requests in each 12 month period (while your Mobile Extras Plan remains current), subject to payment of applicable service fees.

  12 month plan 24 month plan Monthly subscription

Devices under $1000

$99

$179

$12.99
per month

Devices $1000 & above

Not available

$249

$12.99
per month

Swap your phone anytime

Swap your phone for any reason and receive an equivalent refurbished replacement, subject to payment of a $149 service fee^.

Fixed price screen replacement

Have the Front Screen or Back Glass of your phone replaced for any reason, subject to payment of a $45 service fee^#.

24/7 tech support

Setting up a new phone, transferring data or general troubleshooting is easier with 24/7 technical support.

Mobile data security

Access to Trend Micro Mobile Security software at no additional cost to provide protection against malware, spyware and banking fraud.

Applecare services

iPhone owners can have front screen or back glass replacement service requests and certain swap your phone service requests fulfilled directly from an Apple store, along with 24/7 priority access to Apple experts via chat or phone.

* The summary of features above is subject to the full Terms & Conditions of JB Hi-Fi Mobile Extras as outlined in the Product Disclosure Statement. ^Up to a maximum of 2 services requests between Swap Anytime and Screen Replacement features in each 12 month period (whilst your Mobile Extras Plan remains current), subject to the payment of applicable service fees. #Front screen or back glass replacement may not be possible in some circumstances, where this is the case customers will be offered the option to receive a refurbished replacement phone (and a higher service fee will apply).

Chat to us in-store today about all our great deals and how you can get more out of your device!

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More information

Product Disclosure Statement

Target Market Determination

Financial Services Guide

FAQs

JB Hi-Fi Mobile Extras is issued by SquareTrade Australia Pty Ltd ABN 52 631 111 861, AFSL 525628 (SquareTrade). JB Hi-Fi Group Pty Ltd (JB Hi-Fi) has been appointed as an authorised representative of SquareTrade to deal in JB Hi-Fi Mobile Extras plans, by arranging for SquareTrade to issue, apply for, acquire, vary or dispose of the product. Please consider the Product Disclosure Statement and Target Market Determination to see if this product is right for you.