Get more out of your device with
Get more out of your device with JB Hi-Fi Extras, providing you with a range of benefits, services and support
Features and Benefits
Swap anytime^
Replace your device for any reason with an equivalent refurbished device.
Tech support
Get help setting up a new device, data transfer and troubleshooting common issues.
Fixed price screen replacement^
Have the Front Screen or Back Glass replaced for any reason on selected devices^^.
AppleCare services
For Apple devices only. Contact Apple for tech support. You may be eligible to have screen and device replacements fulfilled directly from Apple stores.
get jb hi-fi extras for your device today!
Apple products
Android Phones
Computers & Tablets
Wearables
Headphones
Portable Gaming
Things to know
- *The summary of features above is subject to the full Terms & Conditions of JB Hi-Fi Extras as outlined in the Product Disclosure Statement and our Financial Services Guide.
- Who is JB Hi-Fi Extras suitable for? Please view the JB Hi-Fi Extras Target Market Determination.
- ^Additional fees apply for each service request. Some service requests are not available for all types of devices. Refer to the Product Disclosure Statement for full details.
- ^^Back Glass Replacement excludes iPhone models released prior to the iPhone 12.
- JB Hi-Fi Extras is issued by SquareTrade Australia Pty Ltd ABN 52 631 111 861, AFSL 525628 (SquareTrade). JB Hi-Fi Group Pty Ltd (JB Hi-Fi) has been appointed as an authorised representative of SquareTrade to deal in JB Hi-Fi Extras plans, by arranging for SquareTrade to issue, apply for, acquire, vary or dispose of the product.
Purchased between 27 August 2024 and 1 September 2025?
You will have purchased our previous JB Hi-Fi Extras product. For more about your plan including products features:
Purchased before 27 August 2024?
You will have purchased our previous product, JB Hi-Fi Mobile Extras. For more about your plan including products features: