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A product I want is out of stock

There are a number of reasons a product may be out of stock or not shown on our website.

When we have run out of stock of a product but we have more stock on the way we will mark it as 'Temporarily unavailable' on the product page. 

Sometimes we display products that we know we'll be selling in the future but which are not yet available for purchase or pre-order. These items are marked as 'Coming soon'

If you can't find a particular product on our website that you really want you can always contact us using the form at the bottom of this page.

JB Hi-Fi values your feedback. Our Customer Service Team answer online enquiries between 9am and 9pm AEST Monday to Friday and 10am to 6pm Saturday and Sunday. We always try to respond to enquiries within 48 hours during these times. 

For information about delivery timeframes or other frequently asked questions please check out our Help & Support page. 

Mail for JB Hi-Fi can also be sent to PO BOX 5190 South Melbourne VIC 3205.