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Sending orders to a Parcel Locker, PO Box, GPO, Locked Bag or RMB addresses

Some address types have restrictions on what can be sent to them. These are generally about the size and weight of the items being sent but also which carriers will deliver to them.

There are some special considerations that need to be taken into account when sending orders to Parcel Locker, PO Box, GPO, Locked Bag or RMB address types.

  • Size: Parcels cannot be larger than 39 x 36 x 64cm and/or heavier than 16kg
  • Carrier: All parcels to the above address types will be consigned on Australia Post eParcel.

Please note: Standard Shipping Deliveries may take longer for these address types.

JB Hi-Fi values your feedback. Our Customer Service Team answer online enquiries between 9am and 9pm AEST Monday to Friday and 10am to 6pm Saturday and Sunday. We always try to respond to enquiries within 48 hours during these times. 

For information about delivery timeframes or other frequently asked questions please check out our Help & Support page. 

Mail for JB Hi-Fi can also be sent to PO BOX 5190 South Melbourne VIC 3205.