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What are EXTRA LARGE Click & Collect items?

Some items available for Click & Collect from our stores or warehouses are very large, heavy or awkward to transport. They often require multiple people to load, unload and set up. You'll need to have a vehicle large enough to safely take your item home.

We strongly encourage you to consider delivery of EXTRA LARGE items to ensure you are able to safely get your item home.

TVs and TV Cabinets

Generally speaking, even large cars will not fit TVs above 55 inches. TVs must also be transported standing up.

Large TVs can be easily damaged in transit or while being unboxed and installed and will require more than one person to assist in this process.

Size guide for Click & Collect TVs 

Whitegoods

Most items in this category are difficult to transport in a standard vehicle based on the size and weight of the packaged product. These include; fridges, washing machines, dryers, cooktops and ovens, dishwashers, rangehoods, sinks and airconditioning units.

Other EXTRA LARGE items

Some other items, for example, Digital Pianos, Gaming Chairs and some larger speaker systems may also be classified EXTRA LARGE.

If you are unsure about whether you can safely transport any Click & Collect item, please call your selected pick up store to discuss your options. 

JB Hi-Fi values your feedback. Our Customer Service Team answer online enquiries between 9am and 9pm AEST Monday to Friday and 10am to 6pm Saturday and Sunday. We always try to respond to enquiries within 48 hours during these times. 

For information about delivery timeframes or other frequently asked questions please check out our Help & Support page. 

Mail for JB Hi-Fi can also be sent to PO BOX 5190 South Melbourne VIC 3205.