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What are JB Hi-Fi Gift Cards?

JB Hi-Fi gift cards are perfect for a wide range of gift scenarios. They are easy to buy, completely secure and a snap to redeem. The same gift card can be used in-store at JB Hi-Fi as well as online.

When you buy a gift card online the recipient can receive either a physical gift card or an emailed digital version. If you choose a physical gift card, it will be mailed via registered post and will be need to be presented if purchasing in-store. The digital version can be used at our JB Hi-Fi Online website or in-store immediately upon receipt.

When adding your gift card to your card you can nominate your own whole dollar value by typing it in OR select a popular preset value with a simple click. The minimum value is $10.00 and the maximum is $500.

You can also add a personal message for the recipient if you like.

After you have placed your order, an email will be sent to the recipient by following business day (unless requested otherwise). This has all the information they need to begin purchasing at our website immediately. Simply follow the instructions in the email. A physical gift card will be mailed within two business days for use in JB Hi-Fi stores.

Gift card options

"I’d like to buy the JB Hi-Fi gift card as a gift and get JB to post the card to the recipient"

Fill in the recipient’s name and email details in the form. When you take your order through the checkout, you will need to enter the recipient’s shipping address. The recipient will receive an email within one business day that includes their card number and PIN, and they can start shopping immediately on our website. They will receive the gift card by registered post within 2-5 business days.


"I'd like to buy the JB Hi-Fi gift card as a gift but I’d like to give the card to the recipient myself later"

Fill in the recipient’s name and your email address in the recipient’s email field. When you take your order through the checkout, you will need to enter your shipping address. You will receive the email within one business day and the gift card 1-5 business day later via registered post. Included with the gift card is a letter to the recipient which displays your personal message.

"The gift card is for my use only"

Fill in your name and email details in the form. At the checkout stage of your order, you will need to enter your own shipping address.

JB Hi-Fi values your feedback. Our Customer Service Team answer online enquiries between 9am and 9pm AEST Monday to Friday and 10am to 6pm Saturday and Sunday. We always try to respond to enquiries within 48 hours during these times. 

For information about delivery timeframes or other frequently asked questions please check out our Help & Support page. 

Mail for JB Hi-Fi can also be sent to PO BOX 5190 South Melbourne VIC 3205.