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What is a digital receipt?

A digital receipt is an electronic copy of the paper receipt you get when you buy in-store at the cash register. Having a digital copy of your paper receipt is really handy as a backup, it's easy to lose a paper receipt but there are lots of other reasons to keep an electronic copy.

You can get a copy of your receipt sent to you by telling us your mobile number when you're paying at the cash register.

From the link we text you, you can get your receipt emailed, save it to your phone, or save it to an online JB Hi-Fi account.

Digital receipts make a lot of things easier; 

  • Having a digital copy available on your mobile helps speed up warranty or return processes.
  • No more squinting at hard to read, faded old receipts.
  • No more shoe box filing systems.
  • Keep an easy electronic archive of your purchases for tax time.

JB Hi-Fi values your feedback. Our Customer Service Team answer online enquiries between 9am and 9pm AEST Monday to Friday and 10am to 6pm Saturday and Sunday. We always try to respond to enquiries within 48 hours during these times. 

For information about delivery timeframes or other frequently asked questions please check out our Help & Support page. 

Mail for JB Hi-Fi can also be sent to PO BOX 5190 South Melbourne VIC 3205.