What is Digital Delivery?
After you complete your purchase, you'll receive an order confirmation email that includes:
- Your order number
- A unique PIN
- Steps to activate your Digital Download
If you’re having issues with a Digital Delivery purchase, contact us.
JB Hi-Fi values your feedback. Our Customer Service Team answer online enquiries between 9am and 9pm AEST Monday to Friday and 10am to 6pm Saturday and Sunday. We always try to respond to enquiries within 48 hours during these times.
Mail for JB Hi-Fi can also be sent to PO BOX 5190 South Melbourne VIC 3205.