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What is JB Hi-Fi Extended Care?

JB Hi-Fi Extended Care is an add-on plan you can pay for at the time of purchase that offers a set of additional protections to augment your standard JB Hi-Fi Voluntary Warranty.

In addition to your JB Hi-Fi Voluntary Warranty, JB Hi-Fi wants to ensure that you can enjoy many years of trouble free ownership of your purchase for a longer period than your Australian Consumer Law rights are likely to provide, which is why JB Hi-Fi is delighted to offer JB Hi-Fi Extended Care.

More information on Extended Care 

Extended warranties are not currently available for purchases made online.

JB Hi-Fi values your feedback. Our Customer Service Team answer online enquiries between 9am and 9pm AEST Monday to Friday and 10am to 6pm Saturday and Sunday. We always try to respond to enquiries within 48 hours during these times. 

For information about delivery timeframes or other frequently asked questions please check out our Help & Support page. 

Mail for JB Hi-Fi can also be sent to PO BOX 5190 South Melbourne VIC 3205.