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What payment methods do you accept for online orders?

We currently accept online payment by credit card (Visa or Mastercard), PayPal and JB Hi-Fi Gift Cards.

JB Hi-Fi uses industry standard SSL (Secure Socket Layer) and encryption technology to ensure any sensitive information passing over the internet during transactions is secure.

JB Hi-Fi takes full upfront payment on all ordered items including pre-orders paid for with a credit card.

JB Hi-Fi values your feedback. Our Customer Service Team answer online enquiries between 9am and 9pm AEST Monday to Friday and 10am to 6pm Saturday and Sunday. We always try to respond to enquiries within 48 hours during these times. 

For information about delivery timeframes or other frequently asked questions please check out our Help & Support page. 

Mail for JB Hi-Fi can also be sent to PO BOX 5190 South Melbourne VIC 3205.