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Why can’t I order more copies of the same item?

We limit the number of items customers can buy in a single transaction so that all customers have access to our great deals, and to limit the ability of re-sellers buying “commercial quantities” from our retail website.

During the ordering process you may notice that items are restricted to a set QTY per order (5 units, 2 units, some even as low as 1). 

JB Solutions is the place to buy larger quantites of our products. If you require more than the set amount for any one purchase please contact JB Solutions. 

JB Hi-Fi values your feedback. Our Customer Service Team answer online enquiries between 9am and 9pm AEST Monday to Friday and 10am to 6pm Saturday and Sunday. We always try to respond to enquiries within 48 hours during these times. 

For information about delivery timeframes or other frequently asked questions please check out our Help & Support page. 

Mail for JB Hi-Fi can also be sent to PO BOX 5190 South Melbourne VIC 3205.