- Apple Products
- Android Phones
- Computers & Tablets
- Wearables
- Headphones
- Portable Gaming
Get more out of your device with
JB Hi-Fi Extras provides you with a range of benefits, services and support which are aimed at helping you get more out of your new device.
wearables
Only certain devices are eligible for inclusion in a JB Hi-Fi Extras Plan. To check a device’s eligibility, ask a team member in-store, Live Chat with us or call our sales line on 13 52 44.
Features and Benefits#
|
Coverage Period for Fixed Term Plans |
Coverage Period for Monthly Subsciption Plans |
|
|
|
|
|---|---|---|---|---|---|
| 24 months | N/A | ✔ | ✔ | ✖ | ✖ |
| Coverage Period for Fixed Term Plans | 24 months |
| Coverage Period for Monthly Subscription Plans | N/A |
|
|
✔ |
|
|
✔ |
|
|
✖ |
|
|
✖ |
# Refer to Clause 7 in the PDS found at the bottom of the page for further details.
*** Refer to Clause 6 and Clause 8 in the PDS found at the bottom of the page for further details. This feature gives you the right to swap your Device at any time, for any reason (subject to payment of the applicable service fee) by sending it to SquareTrade and receiving an equivalent Refurbished Replacement Device.
^ Service fees apply. Refer to Clause 6 and Clause 9 in the PDS found at the bottom of the page for further details. Depending on the model and condition of your Device, the front screen or back glass of your Device may not be able to be replaced, an equivalent Refurbished Replacement Device will be provided to fulfil your Front Screen or Back Glass Replacement service request and a higher service fee will apply. See clause 9.2 and clause 9.5 in the PDS found at the bottom of the page for further details.
^^ Service fees apply. Refer to Clause 6 and Clause 9 in the PDS found at the bottom of the page for further details. Back glass replacement not available for iPhone SE.2022 and iPhone models released prior to the iPhone 12
plan Pricing*
| Price | 24 Month Plan |
|---|---|
| Devices under $500 | $129* |
| Devices $500 - $999.99 | $159* |
| Devices $1000 - $2000 | $189* |
*The Membership Fee could be different if you purchased your JB Hi-Fi Extras plan during a promotional period inwhich case your Membership Fee will be at the promotional price as described in the promotional materials.
service fees
 Swap Anytime < |
 Front Screen Replacement |
Back Screen Replacement^^ |
|---|---|---|
| $99 | N/A | N/A |
|
|
$99 |
|
|
N/A |
|
|
N/A |
< Additional charges may apply if you do not return your Device to SquareTrade as required under clause 8 in the PDS found at the bottom of the page or if your Device is disabled, locked or IMEI blocked or does not have all genuine parts as required under clause 8.2 in the PDS found at the bottom of the page.
Things to know
- *The summary of features above is subject to the full Terms & Conditions of JB Hi-Fi Extras as outlined in the Product Disclosure Statement and our Financial Services Guide.
- Who is JB Hi-Fi Extras suitable for? Please view the JB Hi-Fi Extras Target Market Determination.
- ^Additional fees apply for each service request. Some service requests are not available for all types of devices. Refer to the Product Disclosure Statement for full details.
- ^^Back Glass Replacement excludes iPhone models released prior to the iPhone 12.
- JB Hi-Fi Extras is issued by SquareTrade Australia Pty Ltd ABN 52 631 111 861, AFSL 525628 (SquareTrade). JB Hi-Fi Group Pty Ltd (JB Hi-Fi) has been appointed as an authorised representative of SquareTrade to deal in JB Hi-Fi Extras plans, by arranging for SquareTrade to issue, apply for, acquire, vary or dispose of the product.
Purchased between 27 August 2024 and 1 September 2025?
You will have purchased our previous JB Hi-Fi Extras product. For more about your plan including products features:
Purchased before 27 August 2024?
You will have purchased our previous product, JB Hi-Fi Mobile Extras. For more about your plan including products features: